tonyO6660EX
01-01-1970 02:00

Great hotel, fantastic staff and great location!. Thank you all for making our trip to Istanbul special! Thank you in particular to Anil.....great guy who helped during our stay a lot!!. .

jennifersN3403AK
01-01-1970 02:00

3.5 star hotel at best. This is not a five star hotel. The location is great, the rooftop restaurant is beautiful and the hotel rooms are nice. But our room smelled like cigarette smoke, the air conditioner did not work half of the time (even after having maintenance look at it) and the night club on the ground floor blasted music until 4:00am. Definitely do not stay here after a long flight if you’re looking to get a good night sleep! Our 6 year old daughter wanted to know when the “drums were going to stop beating outside” because the bass of the music was so loud.. .

Kavita
01-01-1970 02:00

. Great location but a little noisy in some rooms due to restaurants on street and music till 1/2 am. .

zdaati
01-01-1970 02:00

Great hotel. Nice hotel just by waterfront and galata area.we had quiet room on the second floor which was quite big with a nice shower and big bathroom. Nice breakfast on rooftop which gives a great view but the food was great and much more than you can eat and loads of Turkish food like olives, salads, beard , special cheese and much more . pool is not big but depending on the time I enjoyed it alone and sauna is good. Bar by entrance on the street is quite nice. Area around is safe and sound, old town is 20 minute walk or a few tram stations away which is very close to the hotel. Loads of restaurants around but they are quite tourist. Overall a very pleasant stay. Good service from cleaning. .

Verified traveler
01-01-1970 02:00

OK, has its issues. For the price we got the rooms, it wasn't terrible. Rooms are spacious, clean, and well appointed. Location is good, and it is certainly a real hotel with amenities, not a small operation like most Istanbul places seem to be. But for the price, and for what they are going for with the hotel (down the street from the Peninsula...), the service is so-so, and the noise issues folks have mentioned in other reviews are real. Our room on a lower, street facing floor had significant noise from the street restaurant until quite late. Our room on the top floor had noise until well after midnight from the rooftop restaurant- the nearly constant sound though the ceiling of people shifting their chairs on the floor upstairs. For a hotel at this price point, aspiring to what it does, this is unacceptable and makes for a bad night's sleep if you want to go to be early or don't have earplugs. Also, the pillows are among the lumpiest and hardest I've ever encountered at any hotel, no less one like this. . .

Amanda
01-01-1970 02:00

. While the location by the water and shopping/dining is good, the room was quite a bit below standards for a 5-star Novotel. Several things were not working or in disrepair, and the room smelled of smoke. The hotel also backs onto a busy street, so keep this in mind for lower floors as it was noisy. The pool was also under renovation, which is a shame as it was a major factor of us booking the place. I would say the room for the most part was below expectation based on the photos. The restaurant however, was as nice as the photos and we had a good experience there. We ended up canceling our remaining 2 nights, and switching to a boutique hotel in the same neighborhood for a fraction of the price, which is simpler but cleaner, friendly, and has working a/c! . .

Mauricio
01-01-1970 02:00

. Restuarant/Breakfast view to the Bosphorus and Gokden Horn, magnificent!! Great location: Dinning options, tram, ferry, funicular, walkable.. .

IoannaGid
01-01-1970 02:00

Excellent location and staff. Excellent location and very friendly staff. There was a misunderstanding with our reservation which was not resolved but apart from that our experience was quite nice. Kudos to the excellent staff that takes care of room service and especially Nocta. Also the staff at the restaurant was very friendly and polite and we e joined a nice music night with live music.. .

Rayan
01-01-1970 02:00

. The room was clean and tidy, and we felt very welcome by the hotel staff. The area is great with a lot of great things to do and see!. .

Shamala
01-01-1970 02:00

. Hotel is in an excellent location. . .