Christian
01-01-1970 02:33

Superb. First I have to say: I read a lot of reviews mentioning that this place (rooms and beds) would be dirty - I can not confirm this experience. I had booked two rooms (for me and my family) and they were all clean. The hotel is directly at the beach - awesome! There is also an Aqua Park which is part of the hotel and very entertaining. Two big pools and many slides. Food was inclusive and always a lot. All the food is delicious and Turkish style. A mall (AVM) is pretty close (less than 10 minutes walk).. There was an odor in the whole room. It was reported to the reception and they sent someone to fix the drain. It turned out the smell was actually from the air condition and wouldn't be fixed. In general I do not understand why this beautiful place is not maintained correctly and kept in shape. E.g. it was not dirty but there was a lot of chalk around the bathroom fittings and the hoses were leaking - this all doesn't leave a good impression, especially as this is not a cheap hotel. I also have to say there was only one staff member working at the reception desk who left a really professional impression. She was smiling (good attitude when you work in a hotel) and knew and understood what she was doing. Unfortunately, most other reception staff often seemed not focussed on understanding or even solving the guests's inquiries..

Tamta
01-01-1970 02:33

Pleasant. . WiFi almost doesn’t work around the hotel , main swimming pool wasn’t clean enough at the edges.

Sabina
01-01-1970 02:33

Passable. Location Pools Beachfront. Food service needs to be improved. Not enjoyable and preferable. Daily bottle of water and cleaning service are not provided. Bottle of water is provided only on arrival day, then the guest needs to purchase water from their beverage shops every day if needed. Standard rooms are not comfortable. They are located in the back side of the premise and without window to open. At standard room, you need to open the glass door to get air. And it is inconvenient and uncomfortable to sleep or live in such room while having full glass door open. Everyone passing by can see the room. In the evenings, it is needed to use phone flash to find and open the door in the dark. Besides above, standard room is too small to live and move in. You may prefer deluxe room (at white houses on photos) which is much better than standard room option even if you are solo traveller. The hotel can be good option only if you need just beach, pools for your stay and good location which is beachfront and close to shopping mall - Kusadasi AVM. No any entertainment for the guests and children in the evening.

Christian
01-01-1970 02:33

Awesome location - average service. First I have to say: I read a lot of reviews mentioning that this place (rooms and beds) would be dirty - I can not confirm this experience. I had booked two rooms (for me and my family) and they were all clean. The hotel is directly at the beach - awesome! There is also an Aqua Park which is part of the hotel and very entertaining. Two big pools and many slides. Food was inclusive and always a lot. All the food is delicious and Turkish style. A mall (AVM) is pretty close (less than 10 minutes walk).. Wifi was not strong/reliable in my room. Often, the connection was just interrupted. Wifi was far better in my 2nd room which was closer to the reception. In general I do not understand why this beautiful place is not maintained correctly and kept in shape. E.g. it was not dirty but there was a lot of chalk around the bathroom fittings and the hoses were leaking - this all doesn't leave a good impression, especially as this is not a cheap hotel. I also have to say there was only one staff member working at the reception desk who left a really professional impression. She was smiling (good attitude when you work in a hotel) and knew and understood what she was doing. Unfortunately, most other reception staff often seemed not focussed on understanding or even solving the guests's inquiries..

Сергей
01-01-1970 02:33

Good. Good amenities, territory. Coffee in a restaurant was a disaster.

Zoryana
01-01-1970 02:33

Good. . .

Sally
01-01-1970 02:33

Passable. . Swimming pools.

Humoud
01-01-1970 02:33

Badest EVER ... nothing really !!... everything i don’t like .. first thing the staff was very very bery bad .. and i book the room with sea view and they give me last room and verybad view(garbage view) and when i ask view they tell pay extra! for big room ! even the bad verybad and the sheet old !! and the bathroom verybad smell!! and the ac very noise voice and room very small and many mosquito.. i give this hotel 1 star rate...

Blagorodna
01-01-1970 02:33

location was great, right on the beach 🏖 and near mall, a bit far from the old town but still doable if you have a car.. . .